Skip to content
Fast nationwide deliveryGenuine bird's nest guaranteed — refund if counterfeit is found
Yến Sào Sài Gòn
News

Yến Sào Sài Gòn and our commitments to customers

With more than 10 years of operation, Yến Sào Sài Gòn is one of the reputable companies in Vietnam and is trusted and chosen by customers.

Yến Sào Sài Gòn's commitments to customers

Commitment to clear product origin

Information on origin such as company address, phone number,… is openly and transparently shown on every product. This lets customers know for certain where the bird's nest they buy was produced.

In addition, all products sold at Yến Sào Sài Gòn come with all the relevant documents, proving that the products meet the conditions to be sold on the market. Moreover, Yến Sào Sài Gòn's products always have carefully designed packaging, giving our customers greater peace of mind when using them or giving them as gifts.

Yến Sào Sài Gòn commits to prices that match quality

Raw bird's nest and refined bird's nest products made from swiftlet nests are fairly expensive. In addition, the prices of island bird's nest and house-farmed bird's nest also differ.

Bird's nest is a premium product, so its price cannot be low. If you buy bird's nest from a seller at a price that is too low, be careful. You may well have bought counterfeit or poor-quality goods.

Yến Sào Sài Gòn commits to always providing the best-quality products at the most reasonable prices. On quality, Yến Sào Sài Gòn has a closed-loop bird's nest harvesting and processing procedure that ensures safety for health. On price, our bird's nest is consistent with the general level of the market for quality bird's nest.

Yến Sào Sài Gòn is always accountable to customers

All of our products are always of good quality and safe to use. This is what Yến Sào Sài Gòn commits to our customers. If any fault lies with the company, Yến Sào Sài Gòn will take full responsibility and compensate. Customers can refer to the specific rules in our purchase policy and return-refund policy: 200% refund of the value if counterfeit or poor-quality bird's nest is found.

Yến Sào Sài Gòn's 3 NO commitment

No product padding

To increase weight and sell at a higher price, many sellers "pad" bird's nest with substances such as sugar, salt, binders, gum, starch,… Padded bird's nest loses its nutritional value and is no longer safe to use.

Yến Sào Sài Gòn commits that our bird's nest is 100% pure, with no padding or mixing of products. Quality is guaranteed when it reaches consumers!

No bleach

Using bleach is one of the tricks of some bird's nest producers to increase profits. Because bird's nest is white, and only the fine feathers and impurities are black, they use bleach to whiten these parts so they match the color of the nest. This method saves most of the time, but it denatures most of the proteins in the nest and makes the nest lose its smell completely or smell like plastic glue. In addition, harmful substances remain in the nest and seriously affect health.

Yến Sào Sài Gòn commits not to use bleach to whiten bird's nest. Instead, the nest is meticulously cleaned by the skilled hands of our artisans, to fully preserve its flavor and precious nutrients.

No additives or preservatives

Preservative additives are used to keep bird's nest longer. This not only affects the reputation of Yến Sào Sài Gòn but also affects the health of consumers. Yến Sào Sài Gòn commits not to use additives or preservatives, even in small amounts.

The bird's nest market today mixes products of many different qualities, good and bad. Choosing a reputable seller helps customers ensure safety for their own health and that of their loved ones. Yến Sào Sài Gòn specializes in supplying quality, 100% natural bird's nest products. We are a reputable place, worthy of consumers' trust.